Refund policy

30-day returns

We accept returns on all item categories when a return is requested within 30 days of delivery. Contact us before sending an item back so we can authorize the return and provide the correct return instructions.

Returned parts must be in the same condition in which they were received and must include the original identifying marks and any components included with the order. Items that have been installed, modified, disassembled, damaged after delivery, or are missing identifying marks may receive a reduced refund if the change or damage lowers the item's value.

How to start a return

Contact Modern Muscle Salvage at store@modernmusclesalvage.com or 586-473-6538. Please include your order number, the reason for the return, and photos when the item is damaged, defective, or different from what you ordered.

Unless we direct you otherwise, authorized returns should be sent to Modern Muscle Salvage, 15980 32 Mile Rd, Ray, MI 48096, United States. Please do not send a return before receiving authorization. Use secure packaging and a trackable, insured shipping method appropriate for the item's value.

Return shipping and original shipping charges

For a return caused by buyer preference, ordering error, or fitment selection, the buyer pays return shipping. Original outbound shipping and freight costs are non-refundable and will be deducted from the refund. If the order was advertised with free shipping, the actual outbound shipping cost paid by Modern Muscle Salvage will be deducted from the refund.

If we sent the wrong item, materially misdescribed the item, or the item arrived damaged or defective, Modern Muscle Salvage will provide or reimburse reasonable return shipping and will not deduct the original outbound shipping cost.

Fitment and part verification

Compatibility information is provided as a guide. Please compare the listing photos, SKU, OEM part number, Hollander interchange, vehicle options, and connector details before ordering. Contact us with your VIN if you need help confirming fitment. A return caused by an incorrect buyer fitment selection is treated as a buyer-responsible return.

Damaged, defective, or incorrect orders

Contact us promptly, ideally within 48 hours of delivery, at 586-473-6538 or store@modernmusclesalvage.com. Include photos of the item, identifying marks, shipping container, and packaging. Keep the item and all packaging until the claim is resolved. This request for prompt notice does not limit any rights that cannot legally be limited.

Refunds

We inspect returned items and issue approved refunds to the original payment method within 5 business days after the return is delivered to us. Your bank or card issuer may need additional time to post the credit.

We do not charge a separate restocking fee. Refunds cover the eligible item price and applicable tax, less any non-refundable outbound shipping cost or loss in value described above. We do not reimburse labor, installation, removal, diagnostic, towing, storage, rental vehicle, loss-of-use, or other incidental costs.

Exchanges

Because most used parts are unique, direct exchanges are not guaranteed. The usual process is to return the original item for a refund and place a new order for the replacement item.

Cancellations

Contact us as soon as possible if you need to cancel. Orders that have already shipped cannot be cancelled and must follow the return process.